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| Call Center hours: Mon through Fri - 8:00 a.m. to 8:00 p.m. Beginning November 15, 2009 thru March 2, 2010: Open 7 days a week - 8:00 a.m. to 8:00 p.m. Local calls:
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Privacy Forms Notice of Privacy Practices Mailing How to Appoint a Representative Enrollee Rights and Responsibilities Grievance, Appeals, and Exceptions PrimeTime Health Plan maintains information on the number of Grievances, Appeals and Exceptions that are made against us. This information can be obtained by writing to PrimeTime Health Plan and mailing to P.O. Box 6029, Canton, OH 44706. If you need to file a grievance, you may call PrimeTime Member Services by dialing 1-800-577-5084 (toll free) or 330-363-7407 (local calls). Our TTY phone number for the hearing impaired is toll free 1-800-617-7446. You may fax your Grievance to 330-363-3066. You may also write in to file a grievance to P.O. Box 6029, Canton, OH 44706. |
| PrimeTime Health Plan P. O. Box 6905 • Canton, Ohio 44706 Copyright ®2006 PrimeTime Heath Plan |
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