If you need care after hours, contact your physician’s office. If you feel your needs are urgent or your situation is an emergency, proceed to the nearest emergency room, urgent care center, or call 911. If you are out of the area and feel you need medical care, go to the nearest urgent care, emergency room or call 911. You do not need a referral or prior authorization from your physician or Plan if you feel your need is urgent or a medical emergency. You can also search the online provider directory which lists the available Urgent Care Centers.
Learn more about your member portal
Open our website, aultcare.com in your Browser and select "Add to Home Screen" from the browser tool options to create a shortcut on your mobile device home screen.
Download access to your Member Portal through either app store.
Talk to a doctor in minutes with Teladoc*
Teladoc doesn't take a vacation! The quality care you need with the convenience you want. Speak to a licensed doctor by web, phone or mobile app in under 10 minutes.
* Not all plans under AultCare have the Teladoc coverage. Please check with your specific plan to confirm you have Teladoc available. Specialist services may not be available to all members. Log in to access your available services and check with your plan for your costs.