AultCare received the 2006/2007 Customer Care Award for Ohio from National Research Corporation (NRC). The award was given as a result of a consumer survey ranking AultCare with the highest member satisfaction in the state.
"Our employees work hard to listen and get answers for our members. And this award is proof that we're focusing on the right things", said AultCare President and CEO Rick Haines.
The award was determined by member satisfaction measured in the annual NRC Healthcare Market Guide study. The winning plans named by consumers rank highest in their state. More than 200,000 households representing 400,000 covered lives in the contiguous 48 states and the District of Columbia were surveyed.