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Generic Incentive Program
This program assists members with transitioning to a generic equivalent for certain medications when clinically appropriate. An incentive may reduce member cost share. This cost-share adjustment is based on brand name manufacturer assistance programs. Please call AultCare Customer Service at 330-363-6360 or 1-800-344-8858 (TTY 711) for any questions regarding this…
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Terms & Conditions
Your Information We do not collect your personal identifying information when you access this website unless: 1. You register to use the services offered on our website; or 2. You provide information to us in an e-mail; or 3. You are offered Enrollment Services You can have Your Say Limit Use…
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HIPAA
270/271 5010 Companion Guide 276/277 5010 Companion Guide 820 5010 Companion Guide - Not available at this time. Email edisupport@aultcare.com with questions 834 5010 Companion Guide 835 5010 Companion Guide 835 EFT Enrollment Instructions 835 ERA Enrollment Instructions 837 5010 Companion Guide Vendor Registration Guide
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Privacy Policy
Introduction AultCare Insurance Company (dba AultCare HMO), which is part of an Organized Health Care Arrangement with AultCare Corporation, AultCare Health Insuring Corporation dba PrimeTime Health Plan, and Aultra Administrative Group (AultCare or We) is a Group Health Plan Covered Entity under HIPAA. We’re committed to safeguarding the Privacy and Security of…
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Provider Resources
AultCare values the relationships we have with our network providers. As healthcare continues to evolve, we recognize the many challenges providers face and aim to be a resource for your practices. Our provider portal is full of many resources available to AultCare providers. Providers can use the portal to view…
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About
For 40 years, AultCare has provided quality healthcare at an affordable cost to the community it serves. Through the use of innovative plan designs, superior customer service, and a high-quality network, AultCare strives to satisfy enrollees and clients and remains committed to providing affordable health insurance. Quality, local care is a…
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Employer Documents
AultCare's attention to our members, and our service focus on you, separates Aultcare's employer health coverage from other insurance companies. That's one of many reasons why more than 92% of AultCare clients renew with AultCare year after year. AultCare has always been committed to accuracy and improvement. The forms on…
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Health & Wellness
AultCare is often used by our members once a health concern has already arisen. Our members can count on us to help alleviate the costs of their healthcare procedures. But we are much more than a health plan/insurance company. Not only do we help offset healthcare costs, but we also coordinate…
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Telehealth
If you need care after hours, contact your physician’s office. If you feel your needs are urgent or your situation is an emergency, proceed to the nearest emergency room or urgent care center or call 911. If you are out of the area and feel you need medical care, go to…
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Explanation of Benefits FAQ
An EOB is a statement to covered individuals explaining what medical treatments and/or services are paid for on their behalf. Use the interactive FAQ section below to understand yours. Download - Understanding your EOB PDF
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