Members

As of 2/15/19, AultCare will lock your online web account if it has been inactive for 13 months. If your account becomes inactive, you will need to contact AultCare directly to have the account reset. You can use the "Click here to contact us" at the bottom of our website to reset your account or contact our Service Center at 1-800-344-8858 7:30 am - 5 pm Monday through Friday.
AultCare has health plans for employers, individuals, families, and those eligible for Medicare. AultCare’s attention to our members and our customer service focus, separates us from other insurance companies.

AultCare has always been committed to accuracy and improving processes. That is why we are collaborating with CAQH® on an innovative solution, COB SmartTM, which will streamline the coordination of benefits (COB) processes for our members.
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AultCare Service Center Hours:  7:30am to 5:00pm EST.
AultCare Service Center
330.363.6360
1.800.344.8858
TTY Line
330.363.2393
1.866.633.4752
Timken Service Unit
330.363.6282
1.800.505.2858
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