Broker Resources

Broker Resources

As an AultCare broker, we help you navigate through the tools and resources you need to conduct business with your clients.

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Claim Forms

Enrollment Forms

Guides

Miscellaneous

Appeals & External Review

  • Internal Appeal Request Form - If you disagree with a determination decision about a specific benefit, you have the right to file an internal appeal with AultCare using this form. You may also submit your appeal in writing and include any written comments, documentation, or records relevant to your appeal.
  • AultCare Treating Physician Certification for Experimental or Investigational ABD - You may have your provider complete this form if your request for benefit determination has been denied as Experimental or Investigational. (We do not require the completion of this form, but provide it for your convenience. Your provider must certify to us in writing that your request is of an expedited nature before we will proceed with it as an expedited appeal.)
  • AultCare Treating Physician Certification for Internal Appeal and / or External Review - You may have your provider complete this form if your request for benefit determination has been denied and you are requesting an expedited appeal or review. (We do not require the completion of this form, but provide it for your convenience. Your provider must certify to us in writing that your request is of an expedited nature before we will proceed with it as an expedited appeal.)
  • External Review Request Form - If you disagree with our appeal decision and have exhausted your internal appeal rights, you can request an External Review using this form. (For Insured and Public Employer Plans Only)
  • AultCare Request for Review by the Ohio Department of Insurance - If we have denied your request for an External Review and you disagree with our decision, please use this form.
  • External Review Procedures Summary - An explanation of the External Review procedure for all Insured and Public Employer Plans effective 02/2012.