Member Resources

24/7/365 Non-Emergency Telehealth Virtual Visits

If you need care after hours, contact your physician’s office. If you feel your needs are urgent or your situation is an emergency, proceed to the nearest emergency room, urgent care center, or call 911.

If you are out of the area and feel you need medical care, go to the nearest urgent care, emergency room, or call 911. You do not need a referral or prior authorization from your physician or plan if you feel your need is urgent or a medical emergency. You can also search the online provider directory for a list of available urgent care centers.