Currently Available to PrimeTime Health Plan Medicare Advantage Members and Marketplace Members.
You may find a mobile app or computer program that requests access to your health information to help you monitor your personal health goals. As your health plan, we need to provide a way for you to download or pass along your health information to share that information with the app or program. Your health information must be able to move seamlessly between our programs and the programs you select. This process is called interoperability. Please review the key points below that further describe the functionality of interoperability and our responsibilities to meet those needs.
Interoperability allows health information systems to work together within and across organizations. This ability will support effective delivery of healthcare for individuals and communities. It requires insurance companies to provide patient health information — things like claims, clinical information, and pharmacy and provider directories — in an electronic format that can be shared.
Interoperability allows members access to their health information on a mobile device or other electronic devices in a secure way for personal use.
This information will be available to current members of PrimeTime Health Plan and AultCare Marketplace/Exchange health plans.
You are in control of your health information. You will have the ability to authorize the release of your data to a specified application (an app) designed for a mobile device of your choice so that you can view your data. Keep in mind, these apps are not owned and operated by AultCare. The AultCare website will have a link, which will allow an app to access an Application Programming Interface (API) in order to get to your information.
Health information is a private matter. You should be careful to choose apps with strong privacy and security standards to protect your information. AultCare have provided some questions, guidelines and suggestions for what members should consider when authorizing an app to access their information.
You should consider:
- What health data will this app collect? Will this app collect non-health data from my device, such as my location?
- Will my data be stored in a de-identified or anonymized form?
- How will this app use my data?
- Will this app disclose my data to third parties?
- Will this app sell my data for any reason, such as advertising or research?
- Will this app share my data for any reason? If so, with whom? For what purpose?
- How can I limit this app’s use and disclosure of my data?
- What security measures does this app use to protect my data?
- What impact could sharing my data with this app have on others, such as my family members?
- How can I access my data and correct inaccuracies in data retrieved by this app?
- Does this app have a process for collecting and responding to user complaints?
- If I no longer want to use this app, or if I no longer want this app to have access to my health information, how do I terminate the app’s access to my data?
- What is the app’s policy for deleting my data once I terminate access? Do I have to do more than just delete the app from my device?
- How does this app inform users of changes that could affect its privacy practices?
Here is a list of applications. Please visit "What to keep in mind when choosing an App" above, for more details.
You may have heard of HIPAA (Health Insurance Portability and Accountability Act). Many of us see HIPAA Privacy Policies when we go to our provider’s offices, etc. It is important for you to know that these Apps will not be covered by HIPAA. Most third party apps will instead fall under the FTC (Federal Trade Commission) and the FTC Act. This Act protects you against deceptive acts (like if an app shares personal data without permission). If you feel your data has been used inappropriately, you can contact AultCare at the bottom of the page. In addition, you can submit a complaint to the Office of Civil Rights (OCR) or FTC, as appropriate.
To learn more about filing a complaint, visit OCR under HIPAA
Individuals can file a complaint with OCR using the OCR complaint portal
Individuals can file a complaint with the FTC using the FTC complaint assistant
Health Plan Member Page
Frequently Asked Questions
Common questions by Health Plan Members interested in providing access to their data.