Member & Employer Resources
Pharmacy Services

Pharmacy Services

If you are in need of immediate medical attention, contact your physician, poison control center, or emergency medical professional. Due to the high number of requests we receive, the replies can take up to 2 business days.

The information appearing in this resource is intended to be a general guide to the costs and choices available under your prescription drug plan. The actual coverage may vary. Please refer to your AultCare membership card and specific plan benefit information for more detail. If you need to speak with a representative, please call AultCare Customer Service at 330-363-6360 or 1-800-344-8858. 

To locate a pharmacy, please click Account Login to use your personalized Pharmacy Directory associated with your plan.


How to Find a Pharmacy - PDF



The formulary listings are intended for the use and application of plans subject to the AultCare formulary.

At AultCare, we are committed to providing you with affordable prescription coverage. Each formulary is a comprehensive guide that was developed based on sound clinical evidence and reflects current treatment guidelines and community practice standards. These formularies have been approved by our Pharmacy & Therapeutics Committee, which reviews the medications based on safety and efficacy. This committee is made up of distinguished healthcare professionals, including pharmacists and physicians from various medical specialties. AultCare works to keep your prescription coverage affordable while making sure your physician can continue to provide you with the best care.

If there are additional questions or you are not sure which formulary your plan has, please contact AultCare at 1-800-344-8858.

If your plan is tied to a managed formulary, only specific drugs in each therapeutic class are covered. Medications not listed on our formulary are not covered under the plans.


Utilization Management Programs


Items of Interest


Medication Lists - Check your plan document to see if your plan has one of these lists as they do not apply to all groups.  

Preventive Services

Mail Orders Rx

Optum Mail-Order Pharmacy

Specialty Mail-Order Pharmacy

Contact Information:
33381 Walker Road, Suite A
Avon Lake, OH 44012 ‍

Phone: 1-844-4-GENTRY (443-6879)
Fax: 1-844-FAX2GHS(329-2447)



Optum Specialty Pharmacy-

Contact Information:
PO Box 2975
Mission, KS 66201-1375

Phone: 1-855-427-4682




AultSaveRx Tool

AultCare developed a pharmacy transparency tool allowing you to make the most cost-effective decisions with your prescriptions.